Account Access

Any Mailbox in any CommuniGate Pro Account can be shared: it can be accessed not only by the Account owner, but also by other users - if the Account owner or an Administrator grants those users access rights for that Mailbox.

• If the specified name contains the @ symbol or the % symbol, the Server assumes that the user has specified a "full account name", i.e. an Account (or other Object) name with its Domain name: username@domainname or username%domainname (see above).
• If the specified name does not contain the @ symbol or the % symbol, the Server looks at the IP address on which it has received this connection.
  Systems with multihoming (i.e. systems that have several local IP addresses) may have certain IP addresses assigned to some Domains. If a connection IP address is assigned to a some Domain, that domain name is appended to the account name to get the full account name. If the address is dedicated to the Main Domain, the specified name is processed as the Main Domain name.
  By default, all Server IP Addresses are assigned to the Main Domain.

Sample:

The server computer has 2 IP addresses: 192.0.0.1 and 192.0.0.2.
The Server Main Domain is company.com, and the secondary Domains are client1.com and client2.com.
The DNS A-records for company.com is pointing to the IP address 192.0.0.1,
the A-record for the client1.com points to a dedicated IP address 192.0.0.2, while the A-records for the client2.com domain point to the same "main" IP address 192.0.0.1.
Each domain has an account info.

Three users configure their clients to access an account info, but they specify different names in their "server" settings: the first user specifies company.com, the second - client1.com, and the third user specifies client2.com.

When the first user starts her mailer:

• The client application takes the specified "server" setting company.com, and it uses the Domain Name System A-records to resolve (convert) that name to the IP address 192.0.0.1.
• The client establishes a connection with that address (which is one of 2 addresses of the Server computer), and it passes the user name info.
• The Server detects a simple user name info and detects that this connection is established via the Server address 192.0.0.1.
• The Server detects that this IP address is assigned to the Main Domain, so it adds the Main Domain name company.com to the specified simple name.
• The Server gets the correct full account name info@company.com.

When the second user starts her client application:

• The client takes the specified "server" setting client1.com, and it uses the Domain Name System A-records to resolve (convert) that name to the IP address 192.0.0.2.
• The client establishes a connection with that address (which is one of 2 addresses of the server computer), and it passes the user name info.
• The Server detects a simple user name info and detects that this connection is established via the server address 192.0.0.2.
• The Server detects that this IP Address is assigned to the client1.com secondary Domain, so it adds that Domain name to the specified simple name.
• The Server gets the correct full account name info@client1.com.

When the third user starts her client application:

• The client takes the specified "server" setting client2.com, and it uses the Domain Name System A-records to resolve (convert) that name to the IP address 192.0.0.1.
• The client establishes a connection with that address (which is one of 2 addresses of the Server computer), and it passes the user name info.
• The server detects a simple user name info and detects that this connection is established via the Server address 192.0.0.1.
• The Server detects that this IP address is assigned to the Main Domain, so it adds the Main Domain name company.com to the specified simple name.
• The server gets the incorrect full account name info@company.com.

This happens because the client application (usually - an old POP or IMAP mailer, and FTP client, etc.) has not passed the information about the "server" name from its settings, and the only information the Server had was the IP address.

In order to solve this problem, the third user should specify the account name as info%client2.com, not just info. In this case, when this user starts the client application:

• The client takes the specified "server" setting client2.com, and it uses the Domain Name System A-records to resolve (convert) that name to the IP address 192.0.0.1.
• The client establishes a connection with that address (which is one of 2 addresses of the server computer), and it passes the user name info%client2.com.
• The Server detects a full user name info%client2.com and it does not look at the IP addresses. It just converts the % symbol into the @ symbol.
• The Server gets the correct full account name info@client2.com.

Note: most FTP clients work in the same way as the POP/IMAP mailers do, so FTP users are required to supply qualified Account names unless they connect to an IP Address assigned to their Domain.

Note:the MAPI Connector always sends a quialified Account Name: if users specify names without the @ or % symbols, the Connector adds the '@' symbol and Server Name setting value to the specified account name.

Note:the XMPP clients send the 'target domain' name along with the login name. If the specified login name does not contain the @ or % symbols, the Server adds the '@' symbol and "target domain" name to the login name.

• If the Router reports an error, the client is not authenticated and an error message is returned to the client application. An error is usually the Unknown user error, but it can be any error that Router or modules can generate when routing an address.
• If the Router has successfully routed the address, but the address is not routed to the Local Delivery module, the client is not authenticated and an error message is returned to the client application. This happens if a user has specified a mailing list name, not an account name, or if the specified name is rerouted to some other host (via SMTP, for example).
• If the Router routed the address to some Account in some local Domain, that Account is opened, and the Account passwords are checked.

This means that all routing applied to E-mail and Signal addresses is also applied to the account names specified with mailer applications.

Sample:

The Account john has a john_smith alias;
all E-mail messages and Signals addressed to john_smith will be delivered to the Account john;
the user can specify either john or john_smith as the "account name" setting in his client applications - in both cases the Account john will be opened when those applications connect to the Server.

Sample:

The Account john has been moved from the main domain company.com to the domain client1.com, and it was renamed in j.smith. The administrator has created a Router record:
<John> = j.smith@client1.com;
all E-mails and Signals addressed to john@company.com will be sent to the Account j.smith in the client1.com Domain;
the user can still specify just john as the "account name" setting, and the same company.com "server" setting in his client application - but the Server will open the Account j.smith in the client1.com Domain.

Note:

do not create any Router record that redirects the Postmaster Account in the Main Domain. You will not be able to administer the Server, unless the postmaster account is redirected to an Account that has the Master access rights.
If you want the Postmaster E-mails and Signals to be directed to some other user, do not use the Router, but use the postmaster Account Rules instead.